Shipping Policy – GiftiNest
Thank you for shopping at GiftiNest. We strive to ensure your gifts reach you promptly and in perfect condition. Please read below to learn more about our shipping process, delivery timelines, and related policies.
Order Processing Time
- All orders are processed within 1–2 business days, excluding weekends and public holidays.
- Orders placed after 5:00 PM IST will be processed on the next business day.
- You will receive an email confirmation once your order has been placed and another once it has been shipped, including tracking details.
Shipping Methods and Delivery Time
We deliver across India and offer reliable shipping through trusted courier partners.
| Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Standard Shipping (India) | 4–7 business days | ₹49 (Free on orders above ₹499) |
| Express Shipping (Metro) | 1–3 business days | ₹99 |
| International Shipping | 7–15 business days | Calculated at checkout |
Note: Delivery time may vary depending on your location and external factors beyond our control (e.g., weather, courier delays).
Custom and Personalized Orders
Customized items (e.g., personalized names, photo gifts) require 2–3 additional business days for production before they are shipped. We will notify you in case of any delays.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use it to monitor your delivery status at any time.
If you do not receive a tracking email within 3 business days, please contact us using the details below.
Shipping Areas
- We currently ship all over India.
- International shipping is available to selected countries and is calculated at checkout.
If your location is not available during checkout, feel free to reach out to us to check delivery availability.
Lost or Delayed Orders
If your package hasn’t arrived within the expected timeframe:
- Please allow 1–2 extra business days for unforeseen courier delays.
- Then contact us with your order number, and we will assist you with tracking and resolution.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of delivery. Include your order number and photos of the issue to help us resolve it quickly.
Contact Us
For any shipping-related queries or concerns, please reach out to us:
Email: giftinest@gmail.com
Call: +91 78349 27531
We are happy to assist you from Monday to Saturday, 10:00 AM – 6:00 PM IST.
GiftiNest is committed to delivering happiness, one gift at a time. Thank you for choosing us.
