At GiftiNest, we strive to offer a delightful gifting experience with a wide range of quality products including gifting items, toys, and decorative lighting gifts. Please read our Refund and Returns Policy carefully before making a purchase.
No Return or Refund Policy
We do not accept any returns or provide refunds under any circumstances. Once a product is purchased, the sale is considered final.
Replacement Policy (Only for Damaged Items)
Replacements are only applicable if the product received is physically damaged. To qualify for a replacement, you must meet the following conditions:
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A clear unboxing video must be recorded from the moment the package is opened.
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The video should clearly show the product damage upon opening.
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You must contact us within 24 hours of delivery with the unboxing video and order details.
- If any damaged / defective/ exchanged /replacement products are inspected and accepted then it will be delivered within 7 to 10 business days
If the above conditions are not met, we will not be able to process any replacements.
Important Notes
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Products damaged due to misuse, mishandling, or any issues after delivery are not eligible for replacement.
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No returns or refunds will be accepted for reasons such as change of mind, delay in delivery, or personal preference.
We appreciate your understanding and cooperation. Thank you for choosing GiftiNest!
